Privacy Policy of Ohraya

1. Information We Collect

1.1 Personal Information

When registering or interacting with our Services, you may voluntarily provide personal data, including:

Account Details: Your name, email address, username, password, and, if applicable, billing information for paid subscriptions.

Communication Data: Information submitted through support requests, feedback forms, or general communications with our team.

1.2 Uploaded and Generated Content

When you upload, create, or share content using Ohraya, we collect:

Uploaded Media: Images, videos, 3D assets, and related metadata such as titles, tags, descriptions, or labels.

User Contributions: Feedback, comments, ratings, or reviews provided on our platform or user community forums.

1.3 Usage and Technical Data

To enhance and secure our Services, we automatically collect certain information using cookies and similar technologies, such as:

Device Information: Your IP address, device type, browser type, operating system, and version.

Activity Logs: Pages visited, features accessed, session duration, and interactions with content within the platform.

1.4 Payment Information

If you subscribe to paid services, Ohraya securely processes payments through trusted third-party payment gateways. We do not directly store or retain full payment card details.

2. How We Use Your Information

We utilize your data for legitimate business and operational purposes, including:

Providing Our Services: Facilitating account creation, content uploading, interaction, personalization of your experience, and user support.

Communication: Informing you about updates, service-related notices, changes in terms or policies, or responding to inquiries.

Payments and Billing: Processing subscription fees, managing payments, refunds, and billing-related communications.

Improving Our Platform: Analyzing usage trends, optimizing performance, enhancing security measures, and refining our service offering.

Legal Compliance: Ensuring adherence to legal requirements, fraud prevention, and protecting the rights and safety of Ohraya and our users.

3. How We Share Your Information

We do not sell, lease, or share personal data for marketing purposes to third parties. Your information may be disclosed under limited circumstances outlined below:

3.1 Trusted Service Providers

We may share your personal information with third-party vendors essential to our operations, such as:

Payment Gateways: For secure transaction processing.

Hosting & Storage Providers: Managing data storage and ensuring reliable service delivery.

Analytics Services: Gaining insights into user interaction and platform improvement.

Customer Support Platforms: To assist with inquiries and troubleshooting.

Our service providers are contractually obligated to handle your data securely and confidentially, strictly for providing their services to Ohraya.

3.2 Legal and Regulatory Disclosure

We may disclose your personal information if legally required, such as responding to subpoenas, court orders, or official requests from governmental authorities, or to safeguard the rights and safety of Ohraya and our users.

3.3 Corporate Transactions

If Ohraya undergoes a merger, acquisition, asset sale, or restructuring, your information may be transferred as part of the business transition. Should such a transaction occur, we will notify you promptly and clearly through email or prominent notices on our platform.

4. Data Security

Ohraya implements robust security measures, including encryption, secure servers, and firewall protection, to safeguard your personal data. Despite these rigorous efforts, please understand that no transmission or storage method guarantees absolute security.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance user experience and monitor platform performance.

5.1 Types of Cookies We Utilize:

Essential Cookies: Required for basic website functionality.

Performance Cookies: Analyze and optimize user interactions and platform performance.

Functional Cookies: Remember user preferences to enhance personalization.

You may control cookie settings through your browser; however, disabling certain cookies might limit functionality and user experience on our platform.

6. Your Privacy Rights

Depending on applicable laws in your region, you may exercise the following rights concerning your personal data:

Access: Request copies of personal data we hold.

Correction: Correct or update inaccurate information.

Deletion: Request removal of personal data, subject to certain legal or contractual restrictions.

Opt-out: Choose to stop receiving promotional or marketing communications at any time through provided unsubscribe options.

To exercise these rights or inquire further, contact us at: hello@ohraya.com

7. Data Retention

Ohraya retains your personal information only for as long as necessary for the purposes outlined in this policy or as required by law. If you wish to remove your data or delete your account, please contact us directly, and we will process your request promptly, respecting any legal obligations we may have.

8. International Data Transfers

If you are using our platform outside the United States, please note that your information may be transferred to, processed, and stored in the United States. By using our Services, you expressly consent to such data transfers as outlined within this policy.

9. Children's Privacy

Ohraya does not intentionally target users under 18 years of age or knowingly collect personal data from minors. Should we become aware of any personal information collected from children under 13, we will take immediate steps to remove such data.

10. Changes to this Privacy Policy

We periodically update our Privacy Policy to reflect changes in business practices, regulatory compliance, or improvements in data handling. Updates will be clearly communicated on our website along with the updated effective date. We encourage regular review of this page for the latest information.

11. Contact Us

For any questions, comments, or concerns regarding our Privacy Policy or privacy practices, please contact our team directly at: hello@ohraya.com

Ohraya Technologies